Privacy Policy
Last updated: February 2026
1. Information We Collect
When you book a service with Real Car Care, we collect the following information:
- Name, email address, and phone number
- Vehicle information (make, model, year, type)
- Service address and location
- Service preferences and special instructions
- Photos and videos taken during vehicle inspections (with your consent)
- Customer signatures on service waivers
2. How We Use Your Information
We use the information we collect to:
- Schedule and perform detailing services
- Communicate with you about your booking
- Document vehicle condition before and after service
- Process payments
- Improve our services
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Our service team members assigned to your booking
- Payment processors to complete transactions
- Service providers who assist in our operations (hosting, analytics)
4. Data Security
We implement appropriate security measures to protect your personal information. Vehicle inspection photos and customer signatures are stored securely and access is limited to authorized personnel.
5. Data Retention
We retain your booking information and vehicle inspection records for a period of 12 months after your last service. You may request deletion of your data at any time by contacting us.
6. Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell your data)
- Non-discrimination for exercising your privacy rights
7. Contact Us
If you have questions about this privacy policy or your personal information, contact us at:
Email: info@realcarcare.com
Phone: (833) 749-0800